Magic Consulting
Outcome · Data Visibility

Real-time. High-frequency. Finally.

Sub-second polling, contextualized signals, and dashboards built for the line and the boardroom at the same time. Reports stop arriving three hours after the problem, and the historian stops being a black box that only answers questions you already know the answer to.

Sub-second

Production data resolution

~15% / ~15%

Throughput and yield gains on a global medical device line, before any advanced analytics

~10,000

Candidate data points identified per line in discovery

When This Is For You

If the daily number arrives tomorrow, you are managing yesterday.

Visibility work pays when decisions are already being made badly for lack of a current number. If two or more of these describe your plant, the data you need is almost certainly already passing through the controllers.

01

Reports lag actual production by hours.

By the time the dashboard updates, the loss has already accumulated. Operators are reacting to history instead of to what is happening now, and every conversation about yesterday starts with archaeology.

02

The historian is full. The answers are slow.

Data is being collected. Nobody can pull a clean number out of it without half a day of spreadsheet work, which means the number only gets pulled when somebody is already angry.

03

Your vendors say it cannot be done.

Equipment suppliers warned you that high-frequency polling would overload the controllers. So you stayed conservative, and you stayed blind.

04

OEE is “30 to 70” and that is not a number.

If your performance metric has a 40-point range, you do not have a metric. You have a guess that everyone in the room is allowed to interpret differently.

What You Get

Outcomes, not deliverables. Measured before, measured after.

Every item below is something you can see on the floor or read off the board. Nothing on this list is a document.

High-speed data architecture

Sub-second to multi-second polling, distributed loading, minimal controller overhead. Designed so that “it cannot be done” retires itself during deployment rather than in a slide.

Real-time line dashboards

Throughput, yield, downtime, and alarm-driven root cause, visible while production is still running instead of after the shift report is typed up.

Leadership-grade roll-ups

Views for ops, plant, and divisional leadership that do not fight the line view. Same numbers, different altitude, one definition underneath.

Contextualized signals

Tags, asset frameworks, and metadata so the data answers the questions your team is actually asking rather than simply storing them for later.

Stable controllers

Continuous health monitoring across the rollout. The line does not pay for the visibility, and we can show you that it did not.

ROI evidence

Before-and-after instrumentation tied to the metric that justified the spend. The visibility proves it earned its keep, in the same system that produced it.

What separates a live board from a late report

  • Live production, rate, downtime, and quality visible on the floor and in the office from one source.
  • Sub-second resolution where the process needs it, so micro-stops and speed loss stop hiding between samples.
  • One set of definitions, agreed with operations and finance, so the board number and the floor number match.
  • Dashboards a supervisor can read in five seconds at a shift handover, not a report nobody opens.
How We Deliver It

Visibility comes from a coherent stack. Not a screen.

Architecture, integration, dashboards, and the operating routines that use them. We deliver across all four routes below, and most engagements blend two or three. Underneath all of them is the same engagement model — assess, target, execute, sustain.

Strategy & Operations

Decide what to measure, in what order, to what end.

When the question is which signals matter first, with what budget, and for what measurable return. We turn visibility ambition into a sequenced, fundable plan that survives contact with the shop floor.

  1. 01 ListenTwo weeks on the floor, in the data, and with leadership. We earn the right to make recommendations.
  2. 02 FrameMap the constraints — physical, informational, organizational — and put the trade-offs on the table.
  3. 03 SequenceRank initiatives by effect, cost, and risk. The plan is written in your team's language, not ours.
  4. 04 ShipThe first initiative goes live. Success is measured on the line, not at the steering committee.

Digital Integration

Everything between the PLC and the P&L.

OT and IT integration, MES, historians, and the connective tissue that turns shop-floor signals into decisions on the floor and numbers in the boardroom. This is where most visibility work actually lives.

  1. 01 DiscoverMap systems, signals, and decision points. Where is data created, where does it need to go, and where does it get lost?
  2. 02 ArchitectDesign the acquisition and integration layer around your use cases instead of a vendor reference diagram. Standards where they help, pragmatism where they do not.
  3. 03 BuildConnect equipment, configure platforms, write the bespoke pieces — in your environment, with your team alongside.
  4. 04 OperateHand off with documentation, training, and a sustainment plan, so the platform stays a platform that runs.

Rapid Impact

Weeks, not quarters.

One line instrumented and visible before anyone signs up for a plant-wide program. Narrow scope, fixed timeline, a dashboard the supervisor is using by the end of it.

  1. 01 ScopeHalf-day session. We pick the line, the signals, the metric, and the win condition — in writing, before we start.
  2. 02 InstrumentBaseline the data. Whatever is missing to measure honestly, we add, working from your existing systems where we can.
  3. 03 InterveneThe actual change: polling rate, contextualization, a dashboard built around the operator's workflow, an escalation path.
  4. 04 ReportBefore and after on the agreed metric, with an honest recommendation on what to scale, what to leave, and what to retire.

Lifecycle

The dashboards you funded last year should still be in use.

Adoption, training, and sustainment so the platform keeps shipping value. Most manufacturing software dies of neglect, not bad design, and dashboards die fastest of all.

  1. 01 AssessAudit the system, the team, and the operating routines. Where is value leaking? What broke after go-live?
  2. 02 StabilizeFix what is broken, retire what is not earning, retrain what was never learned. Get to a clean baseline.
  3. 03 EmbedMake the board part of the daily routine, so operators, supervisors, and leadership all see themselves in it.
  4. 04 ExtendSmall, scoped enhancements each quarter, guided by what is actually moving the metric rather than a feature backlog.
Proof

Out of pilot purgatory. Into a global program.

A global medical device manufacturer ran high-speed lines around the clock, with frequent short stoppages, high alarm volumes, and repeated manual resets nobody could root-cause. The data existed. The answers did not.

Case · Global Medical Device Manufacturer

“Real-time visibility delivered measurable production gains with minimal disruption — and gave leadership the proof they needed to scale this globally.”

Engagement summary, Magic Consulting

A data discovery workshop identified roughly 10,000 candidate data points per line. We built a distributed high-speed acquisition architecture at sub-second polling, with controller health watched through the rollout, and put real-time dashboards in front of operators and leadership at the same time. Throughput and yield each rose about 15% — before a single advanced analytics model was introduced.

Outcome

~15%

Throughput and yield, each, before any advanced analytics. The result triggered a global rollout backed by leadership in North America and Europe.

Read the full case

Magic Consulting sits inside a group with 15,000+ professionals and 6,000+ customers in 50+ countries — combined group figures, and the reason a single-line instrumentation project can draw on real depth when the rollout gets serious.

FAQ

The five questions ops and IT leaders always ask.

Are you tied to a specific MES or historian platform?

No. We have deployed across the major platforms — Ignition, AVEVA and the former Wonderware line, Rockwell, PI — and across bespoke stacks. We pick what fits the problem and the team that has to run it after we leave. The right tool is not necessarily a Magic tool, and the recommendation says so when it does not.

Our equipment vendor said high-frequency polling will crash the controllers.

It can, if the architecture is wrong. We have deployed sub-second polling at scale on the same controller families, with distributed loading and continuous controller health monitoring through the rollout. The objection is real. The conclusion is not.

We already have dashboards. Why are they not working?

Usually one of three reasons: the polling rate is too slow to catch the events that matter, the data is not contextualized enough to answer the question, or the dashboard was not built around the operator's actual workflow. We diagnose which one it is before recommending anything, because the three have completely different fixes.

How do you handle OT and IT security and change control?

We design to your existing change-control and cybersecurity standards from the start, and the architecture goes through them rather than around them. If you do not have OT standards yet, we will help establish a workable baseline as part of the engagement instead of leaving you a system nobody will sign off on.

What does success look like six months after go-live?

Operators are using the dashboards without being prompted. The platform is documented and your own team can extend it without calling us. The original ROI thesis is still being measured and reported, in the same system that produced it.

Related Outcomes

Visibility is rarely the end of the job. Here is where it hands off.

Seeing the loss is step one. Most engagements that start here go on to attack what the data exposed. If you are not sure which one you are looking at, the readiness questions on the Consulting page will point you.

Tired of dashboards that arrive late? Bring us the data gap.

Thirty minutes, working session, your numbers. We will show you how we would close it — or tell you straight if we are the wrong people for the problem.