Activity
The Activity period begins with the General Availability of a Major Release. During the Activity period, the product continues to be enhanced with new features and capabilities (minor versions) and bug fixes are provided.
Magic Software provides you with a consistent set of guidelines for the availability of support throughout the life of our products.
General schedule
| Milestone | Estimated Schedule |
|---|---|
| Major Version | Every 2 to 4 years |
| Minor Version | At least one during the lifecycle |
| Maintenance Release | 1–2 per year |
| Patch | According to need |
Expected service during product lifecycle periods.
The Activity period begins with the General Availability of a Major Release. During the Activity period, the product continues to be enhanced with new features and capabilities (minor versions) and bug fixes are provided.
During the Maturity phase of the product, no new features are added, but Magic continues to provide routine maintenance releases and patches. Magic also starts phasing out new sales of the product.
The End-of-Sales milestone means that the product is no longer available for sale to new customers/partners (MSPs can still sell applications based on the product to their new application customers).
The End of Sales milestone marks the beginning of the Extended Sales period, where new product licenses are only available to existing customers.
The End of Maintenance period marks the start of the product’s retirement period. From this milestone the product is no longer maintained by routine maintenance releases and patches. Product updates may be released in special cases only, based on Magic Software’s sole discretion.
At the end of the Retirement phase, Magic’s standard support services will end. Customers wishing to extend their support contracts may choose to enroll in Extended Support services, which usually involve increased costs.
At retirement, the product enters its Extended Support period. Magic continues to offer support services for at least a year, typically at an increased price.
From the End of Extended Sales milestone no new licenses are sold to anyone, including existing customers.
The End of Extended Support milestone marks the product end-of-life. At this point, Magic will no longer offer any type of support services for this product.
| Service | Activity | Maturity | Retirement |
|---|---|---|---|
| Enhancements | Not included | Not included | |
| New Compatibilities | Not included | Not included | |
| Bug Fixes | * | ||
| Support | |||
| Sales | Not included |
*From the Retirement period onwards only pinpoint hot fixes may be released. The content of such hot fixes will be based on the sole discretion of Magic Software by evaluating the magnitude and the severity of each reported matter.
| Product | Version | Activity | Maturity | Retirement |
|---|---|---|---|---|
| uniPaaS | 1.x | July 2008 – March 2011 | April 2011 – March 2014 | April 2014 |
| Magic xpa | 2.x | July 2011 – April 2015 | May 2015 – April 2019 | May 2019 |
| Magic xpa | 3.x | April 2015 – April 2019 | May 2019 – April 2022 | May 2022 |
| Magic xpa* | 4.x | August 2018 – TBD |
*Magic xpa 4.0 is under controlled release from August 2018 till April 2019. Starting from May 2019, Magic xpa 4.5 will be a GA version.
| Product | Version | Activity | Maturity | Retirement |
|---|---|---|---|---|
| iBOLT | 3.x | Nov 2011 – March 2013 | April 2013 – June 2016 | July 2016 |
| Magic xpi | 4.0–4.1 | April 2013 – June 2016 | July 2016 – March 2017 | April 2017 |
| Magic xpi | 4.5 | July 2016 – Feb 2017 | Feb 2017 – Nov 2017 | Dec 2017 |
| Magic xpi | 4.6 | March 2017 – Nov 2017 | Dec 2017 – My 2019 | June 2019 |
| Magic xpi | 4.7 | Dec 2017 – February 2019 | March 2019 – February 2020 | March 2020 |
| Magic xpi | 4.9 | March 2019 – June 2021 | June 2021 – June 2022 | July 2022* |
| Magic xpi | 4.12 | January 2020 – September 2020 | October 2020 – December 2021 | January 2022 |
| Magic xpi | 4.13 | October 2020 – May 2022 | January 2021 – December 2022 | March 2025 |
| Magic xpi | 4.14 | August 2023 – TBD | TBD | TBD |
* Magic xpi 4.9 is the last of the product versions offering a 32-Bit runtime, and therefore has an extended retirement date.