Advanced MES, CPC, Acadia, Prism, Kinetic, Prophet 21 — real investments. The last mile (commissioning, integration, automation) is where value is won or lost. Magic xpi is the integration layer that connects Epicor to your machines, your plant floor, your legacy apps, and your cloud tools, so the platform actually delivers on what Epicor promised.
270%
ROI — Forrester on Epicor's connected shop floor
20 mo
Payback Period
18 plants
Live in 18 Weeks with FactoryEye
100+
IT-OT Connectors
Each one depends on clean, connected data from systems Epicor doesn't own. That's the gap Magic closes.
CF-MIUs connect machines directly to Kinetic — replacing manual production counts with live cycle data, OEE, and downtime signals.
Digital work instructions, traceability, and Andon — but only captures automatically when PLCs and sensors are programmed and wired correctly.
Digital SOPs, skills management, and automated task guidance — but triggers require ERP, MES, and IoT event streams to fire without manual starts.
Agentic AI with natural language queries, automated RFQ workflows, and outcomes-based pricing — but Prism only sees what it's connected to. Fragmented systems mean incomplete answers.
Most Epicor customers operate across both on-premise and cloud simultaneously — and will for years to come. Magic xpi is the integration layer that connects both sides without disrupting operations or forcing a premature choice. Many Epicor customers delay cloud migration because of integration complexity, not cost. We remove that barrier.
On-Premise — Staying Put
Magic xpi
Workflow orchestration & operational intelligence
Process ownership across the ecosystem
Cloud — Moving There
Three layers working together so Kinetic and Prophet 21 operate with full operational intelligence across every connected system.
Layer 1 — AI & Operational Applications
Conversational insights, natural language queries across all systems, unified data mining, Prism Agentic AI, SmartUX role views.
Layer 2 — Magic Workflow Orchestration
Process ownership across all systems, exception handling & monitoring, data validation & transformation, AI data enablement layer.
Layer 3 — Operational Systems
Kinetic ERP, Prophet 21, Advanced MES, SCADA/PLCs, WMS, CRM/Ecom, EDI, Historian.
OT Layer
Plant Floor
30 years of systems integration expertise at the machine level. PLC integration, Ignition, Opto 22 edge devices, OPC UA / MQTT.
Integration Layer
Magic xpi
The connective tissue between operations and business systems. Real-time data orchestration, protocol transition, event-driven workflows.
IT Layer
Epicor Kinetic
Enterprise ERP/MES and business intelligence. Production scheduling, inventory & MRP, quality management, finance & costing.
What changes on day one
Epicor's vision is the connected shop floor. Getting there starts with a clear picture of where you are — and that's not a technology project, it's a strategy project. Our plant floor team has 30+ years in controls engineering and has been CSIA-certified since 2002.
You have Advanced MES, CPC, and Acadia. Here's what it takes to get full value from each.
Advanced MES
Connected Process Control
Acadia Work Instructions
Prism AI
Before — 5 screens, 5 logins, 0 unified view
After — SmartUX + xpi gives one view per role
Operator
Job queue + work instructions + machine status — on tablet, on the line.
Supervisor
Live OEE + exceptions + production vs plan — one screen, real-time.
Quality
Traceability + CPC status + non-conformances — without opening three apps.
Exec
Plant KPIs + delay root causes + Prism AI queries — from phone or browser.
Every channel, warehouse system, and trading partner — so P21 delivers on Epicor's promise of end-to-end supply chain visibility.
Pain
P21 inventory count doesn't match warehouse. Reconciled at week-end.
What changes
Our automation team deploys warehouse scanning and conveyors that update P21 in real time.
Pain
Receiving is manual — product sits in staging before P21 knows it arrived.
What changes
xpi orchestrates order-to-cash: Ecom → P21 → WMS pick — no manual bridge.
Pain
Ecom orders bridge into P21 manually — someone between channels, every order.
What changes
End-to-end visibility across every channel, warehouse system, and trading partner.
Every distribution operation is different. SmartUX + xpi give you one purpose-built view per role — built on top of P21, not instead of it.
Today — disconnected systems per role
After — SmartUX + xpi: one view per role
Picker
Pick list + bin location + scan confirm — on handheld. P21 updates on scan.
Driver
Route + POD + signature + delivery notes — mobile app. Syncs to P21 automatically.
Inside Sales
Order status + inventory + pricing — one screen. No switching between P21 and CRM.
Branch Manager
Fill rate + aged inventory + margin by customer — live. Prism queries on demand.
Manufacturing Plant Systems
Rockwell FactoryTalk · Siemens Opcenter · GE Proficy · Ignition/Sepasoft · AVEVA
Inductive Automation Ignition · Wonderware · FactoryTalk View · Siemens WinCC
Fiix (Rockwell) · MaintainX · LLumin · UpKeep · Limble
OSIsoft PI / AVEVA PI · Ignition Historian · GE Proficy Historian
ETQ · Intelex · MasterControl · TrackWise
Allen-Bradley · Siemens · FANUC · Omron · Mitsubishi
Distribution & Warehouse Systems
Körber/HighJump · Manhattan Associates · Blue Yonder · Oracle WMS · Infor WMS
MercuryGate · Oracle TMS · Blue Yonder TMS · FedEx/UPS/LTL carrier APIs
SPS Commerce · TrueCommerce · Crossroads · DiCentral · IBM Sterling
Shopify · Magento/Adobe Commerce · BigCommerce · WooCommerce · Kyklo
Salesforce · SugarCRM · HubSpot · Microsoft Dynamics CRM
IBM Sterling OMS · C3 Solutions YMS · Brightpearl · Orderful
Start Planning
Earlier planning means smoother outcomes.
Final On-Prem Releases
Classic UI retires May 2026. Final on-prem releases 2026–28.
Sustaining Support
Security patches only. No new features or fixes.
Active Support Ends
Kinetic, P21, BisTrack on-prem fully unsupported.
Mature Epicor deployments carry years of customizations
That must be mapped, assessed, and migrated. The earlier this work starts, the smoother the Ascend transition.
Cloud ERP changes how systems connect
Point-to-point integrations and custom scripts need to be assessed and replaced with a managed, cloud-compatible integration layer before go-live.
MES, SCADA, PLCs, and automation run on-premise
And connect to cloud ERP via an integration layer. Mapping this hybrid architecture early prevents go-live surprises.
FactoryEye is Magic's delivery vehicle for the connected shop floor Epicor promises. Epicor's own Forrester study shows 270% ROI and a 20-month payback. FactoryEye is how you get there. One team. No handoffs.
18
Plants
18 weeks
To Scale
270%
ROI (Forrester)
One engagement — all four layers
Operations assessment
Our consulting practice maps your Epicor gaps, automation state, and integration landscape against your Kinetic / P21 roadmap.
MIU & automation commission
Our automation engineering team installs MIUs, programs PLCs/SCADA, and deploys robotics — Advanced MES and CPC get real data.
xpi integration deploy
Magic xpi connects Advanced MES, CPC, Acadia triggers, and surrounding systems to Kinetic or P21.
SmartUX plant view
Role-based operator, supervisor, and executive dashboards built on the live data layer — any device, any plant.
1
Axiom consulting practice
We walk your shop floor and map your current state against your Epicor investment. We identify where Advanced MES, CPC, and Kinetic are under-delivering, and build the business case for what to fix first. You leave with a prioritized roadmap, not a vendor pitch.
2
Magic xpi team
We map every system touching your Kinetic instance, MES, WMS, EDI, CRM, historian — showing where integration gaps are blocking the operational visibility and supply chain agility Epicor is built to deliver. Output: a written action plan.
3
Magic FactoryEye team
We pick one KPI bottleneck (OEE, downtime, quality, throughput) and prove measurable improvement in a 90-day sprint using Magic FactoryEye's 100+ IT-OT connectors. Results that fund the next phase.
Magic xpi + Axiom consulting + MartinCSI engineering = Epicor delivering on its promise.
